E&W Plumbing and Heating Testimonials & Reviews

We pride ourselves in being highly skilled and offering excellent customer service. We are Which? Trusted Traders accredited with 4.9 stars and over 85 reviews, we've got 4.8 stars on Google and a full 10/10 on Check A Trade. Find out what our customers think about our service. These are some of our recent reviews and testimonials:

"Wow, a fabulous team headed by Richard. We have used them for our boiler servicing and repairs and are brilliant. Also our bathroom required extensive work on the toilet waste, the sink waste and new taps. There were many hurdles to jump but were all sorted to a very high standard. The team was brilliant in every aspect, communication, time scales and work ethic. Why can’t everyone be this good."

- Dennis Pearce, July 2022

"Excellent and trustworthy work by E&W for my elderly brother who has a learning disability. Two gas fires serviced and noisy pipe in the bathroom sorted."

- David Bradley, July 2022

"Richard and his team are brilliant, they have done some plumbing work, boiler service and repair for us and provide top quality work, responsive communication, reasonable pricing and very professional staff who are respectful of the house (shoe covers and masks) and willing to go above and beyond- most recently Richard came during the bank holiday weekend to fix our boiler so we wouldn’t be without hot water all weekend- thank you so much! Would highly recommend!!"

- Angeline Lee, July 2022

"E&W replaced all of our radiators, their engineers were polite, respectful and tidy, a credit to the company. We're very pleased with the work and will use E&W again (in fact, we did last night for an emergency call out, not related to their previous work - they identified the issue and resolved it quickly)."

- Rob Martin, June 2022 

"We had our annual boiler service from E&W plumbing & heating services yesterday.
As previously (for the last 5 years) the service was booked in efficiently by Helen and todays service was carried out by John H.

They were able to adapt to our request to have a smaller window of availability due to problems at our end without any hesitation.
Very few tradespeople are willing to do this at short notice.
The service was carried efficiently in a timely manner, we’ve recommended them to family and friends with no hesitation and will continue to do so.
The price was reasonable and well worth it for the peace of mind that all is functioning as it should do."

- Libby Stafford, Feb 2022

"E & W have proved to be swift, efficient and professional: The phone is always answered promptly and messages are passed on and call-backs happen when arranged. The team is headed up by Richard who is exceptionally knowledgeable about all things to do with heating and plumbing: He is willing and able to provide advice by telephone or email; he always responds swiftly and with comprehensive answers or suggestions. Our heating system is pressurised and we had a problem with the expansion vessel losing pressure - E & W quoted to replace this unit and replenish the inhibitor: the job was completed more quickly than had been anticipated and they consequently reduced the final bill, which was very fair and very welcome. All the team members I have dealt with are polite and professional."

- Martin Herbert, Jan 2022

"I was really impressed with Corinne she was very efficient, thorough and took the time to listen to any concerns and or questions we had. She explained stuff in a clear way with such knowledge. Thanks again."

- Kate in Oxford, 2021

"I have worked closely along side E&W Plumbing of Brightwell for 15 months now with no complaints.  In that time I have found all the engineers to be efficient and friendly with a no job is too small attitude.  They have a good response time and should the job be a large one they keep in constant contact to ensure that I am happy with the additional work needed and the completion times envisaged.  The engineers always leave their work areas clean and tidy after completing the job. During the time I have worked with them the company has expanded and the administration has been as efficient as ever. In short they are a tidy, smart, friendly, efficient, local business and I would recommend them for all your plumbing needs."  

- R Thraves, Finders Keepers, 2020

"We needed to replace the central heating system in our newly-bought house 4 years ago and were recommended to use E&W by the estate agent.  Richard and his team got the job done in 2 and a 1/2 days, were impressively efficient, and were able to save us some money by reusing some of the old radiators.  Everything was left in good order and he has been happy to help us with advice and servicing ever since.  We are now leaving the area but we would have continued to use E&W had we been staying, and will recommend them to the new owners.  First rate."

- Peter in Botley, 2020

"E&W have just replaced some leaking showers for us and did an absolutely excellent job. Took every precaution with regards to Covid. Would have no hesitation in recommending them if you need any plumbing work done."  

- David in Wallingford, 2020

"We had a new boiler and radiators installed by E and W Plumbing and Heating Ltd in September. They are efficient from our initial quote through to the installation time. I am delighted to recommend them to anybody who should require any plumbing work in their home."

- Claire in Oxford, 2020

"E and W were recommended to us by friends and they did not disappoint. We are very happy with the work and service we received and we recommend them to anyone who needs a plumber. Be advised - they're in high demand!"

- Richard in Oxford, 2020

"We've used E&W Plumbing several times over the last 5 years, for various jobs, and they have always attended quickly for emergencies, and in good time for arranged works.  We've been very impressed with their service, their staff are all very pleasant and professional, they always clean up after themselves, and are very competitively priced.  Would highly recommend them."

- Jan in Wallingford, 2020