Our mission

At E&W Plumbing and Heating Ltd we understand that there is more to plumbing and heating than simply fixing a leak or replacing a boiler. Our aim is to provide a consistently high level of service from the first point of contact right through to the completion of any requested work and for any ongoing aftercare.

We believe in:

  • Fairness

  • Honesty

  • Respect

  • Professionalism

  • Value

Managing Director Richard Gross says:

”We want our customers to know that when they contact E and W Plumbing and Heating LTD. they will receive a friendly, reliable and professional response from start to finish, far beyond the capabilities of a typical “one man band”.

Our highly trained office staff are on the phone Monday-Friday 8am-6pm to ensure enquiries are sent to the right person and dealt with swiftly. We also offer a 24 hour emergency service to our existing and commercial clients typically attending to emergencies within 4 hours of the call being placed.

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Richard founded E&W Plumbing and Heating Ltd back in 2014. 

Managing Director

RICHARD GROSS

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Aidan has been with us for two years since joining as an apprentice.

Engineer

AIDAN WEBBER

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Chamen is our latest apprentice. A hard-working, honest lad, he's quickly progressing in his qualifications.

Apprentice Engineer

CHAMEN TREACEY

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John joined us two years ago after a career in the military and is well-loved by our customers.

Engineer

JOHN HOADLEY

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Ben is our bathrooms expert.

Engineer

BEN MARTIN

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Gary joined us in 2018 and has 6 years' experience in the industry.

Engineer

GARY OATES

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Corinne joined us in October 2019 and has extensive experience in the industry.

Engineer

CORINNE BERRIDGE

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Helen mans the phones in our office and looks after all the company admin. 

Company Secretary

HELEN SEWELL

 

LEGAL DECLARATIONS

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/ 

 

E & W Plumbing & Heating Ltd
Company no. 9370041 VAT Registration no 204339143

© Copyright 2018 by E & W Plumbing and Heating Ltd.